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Frequently Asked Questions

Please read our FAQ before sending us a message.

What are your packing & posting policies and costs?

We provide a fully insured packing & posting service; quotes will vary depending on the nature of the purchased item/s, the destination and the value. Please contact us for more information. 

How can I make payment?

We will be introducing a payment gateway to the website in the near future, but in the meantime can take payment via bank transfer, cheques and credit/debit cards, or via PayPal via PayPal invoices.

What are my options if I am unhappy with my purchase/s upon arrival?

We are happy to accept returns and offer refunds beyond those determined by your statutory rights where practicable, as long as the grounds for return are presented to us within 21 days of the purchase/s being despatched.

How can I send you details about things I have to sell?

We are always looking to acquire quality prints, drawings, watercolours and illustrated books across a range of subjects – if you would like to send us details you can either use the form here or email us with images at sue@sueprigmore.com.

Send Sue a Message